Frequently Asked Questions
Everything you need to know about shopping with Nanit.
How do I determine my correct size?
We provide a comprehensive size guide on each product page. Simply click 'Size Chart' to see detailed measurements for chest, waist, and length to ensure a perfect fit.
What is your return policy?
Nanit offers a 30-day return window for all unworn items with original tags attached. Returns are processed within 5-7 business days of receipt.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans via Klarna.
How should I care for my Nanit garments?
To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Specific care instructions are located on the inner seam label.
Can I modify or cancel my order after it's placed?
Orders move quickly through our warehouse, but we can make changes within 60 minutes of placement. Please contact our support team immediately for assistance.